Case Management

000 E. Shaw Ave., Suite 000 Fresno, CA 93710 Phone: (559) 000-0000

What We Know
Will See You Into The Future

	What We Know The demands are upon us to change the way we do business. Case Management Services brings a new perspective, new practices, and a new vision to the important work ahead in the world of workers’ compensation. 1.Our company has a proven track record in healthcare with emphasis on medical management and efficient utilization management. 2.We know how medical injury can result in complex care and treatment needs. We believe in care coordination as the most effective means to executing an appropriate course of action. 3.Our clinicians all have high level expertise in synthesizing multiple aspects of an injured workers’ needs at the most appropriate level of care, at the lowest cost possible. we know our community Case Management case managers have vast experience with local physicians, outpatient medical providers, hospitals, and community resources. We can access the most appropriate, efficient, effective and responsible providers.	we know what defines quality assessment Our advanced assessment documents will support the efforts to return injured workers as quickly as possible, with or without accommodations.	What we do best! We know our local community of providers exceedingly well and will guide the outcome to its positive conclusion. We have a multidisciplinary team of nursing, physical therapy, occupational therapy, speech therapy, and social service consultation available to us at all times for ongoing consultation/monthly case review! We have a physician review for complex cases longer than six months on service!
		Our written Compliance Program ensures maintenance of ethical codes of conduct and honest billing practices for Case Management employees, injured workers, and providers of care.
		time is of the essence We know that moving quickly to mobilize resources and intervene effectively is our key to success. We have *a network of connections* that support key interventions when they are needed. We respond to the injured workers’ needs through referral *response within 24 hours* and *on-site evaluations within 48 hours* . We have *on-site Crisis Intervention* to manage the traumatic environment for the injured worker, his/her peers, and the organization as a whole. Our reports confirming the progress of the case will be timely, informative and professional.	We can *work directly at the employer site* to evaluate and recommend work place accommodations in a timely fashion. We have *expertise in behavioral and cognitive motivational skills* to enhance active participation for return to work. Customer excellence means our follow-up and our follow-through with customers be they the injured worker, the claims adjustor, the doctor, the hospital discharge planner, will be impeccable! We guide the return to work process through *our expert knowledge of organizational behavior and employer commitments.*
			WE SERVE FRESNO, MADERA, KINGS, AND TULARE COUNTIES.


	000 E. Shaw Ave., Suite 000 Fresno, CA 93710 Phone: (559) 000-0000 Fax: (559) 000-0000

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